What is a web trader?
A Web Site displaying the 'Trusted Web Traders' Shield on their web site agrees to follow the 'Trusted Web Traders' Code of Practice. This enables the consumer to shop online with confidence.
TrustedWebTraders.com believe that online shopping can be both convenient and safe. Our Code Of Practice has been devised for online traders to encourage the highest possible standards and make sure that consumers are treated fairly. Companies which agree to abide by our code can display the TrustedWebTraders.com shield.
When a company applies for permission to display this shield, they must supply their details and contact information and agree to keep to the code. TrustedWebTraders.com will then initiate checks to validate that the company / traders information and web site is genuine. Once these are accepted, TrustedWebTraders.com will carry out random checks to ensure they are keeping to the code.
If TrustedWebTraders.com were to receive reports that certain or specific companies were not keeping to the code, this would be investigated fully. The company / trader would have to ensure that they upheld the high standards of TrustedWebTraders.com or their TrustedWebTraders.com status will be revoked. If you wish to make a complaint about a WebTrader, please contact us immediately
Laws which apply to other forms of shopping also apply to 'Trusted Web Traders'. We will do our best, with your help and feedback, to make sure that the TrustedWebTraders.com Code of Practice gives online shoppers the level of confidence they deserve. You can get tips and advice about shopping over the Internet from the Office of Fair Trading www.oft.gov.uk
The Shield does not imply that we recommend the goods / services offered or the customer service provided by the 'Trusted Web Trader'.
